Privacy Policy

 

This Privacy Policy describes how Globne (the "Site", "we", "us", or "our"), operated by SUPER IT PTY LTD (ABN: 97 685 638 126), collects, uses, and discloses your personal information when you visit, use our services, make a purchase from globne.com, or otherwise communicate with us (collectively, the "Services").

By using and accessing any of the Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

1. PERSONAL INFORMATION WE COLLECT

We collect various categories of personal information depending on how you interact with our Site. This information is critical to fulfilling your orders and securing our transaction environment.

  • Contact Details: Including your full name, shipping address, billing address, phone number, and email address.
  • Financial Information: Including encrypted credit card numbers, debit card details, financial account information, and transaction payment confirmations. *All payment details are securely processed directly by our compliant payment gateways (such as Shopify Payments, Stripe, or PayPal) and are never stored on our servers.*
  • Account Attributes: If you register an account, we collect your unique username, encrypted password, and account preferences.
  • Transaction History: Information regarding the items you view, add to your cart, place on your wishlist, or purchase, as well as associated returns, exchanges, or cancellations.
  • Customer Support Communications: Any specific text, imagery, or documentation you include when sending an inquiry to our support email at care@globne.com.
  • Device and Usage Data: Automatically collected attributes including your IP address, browser type, operating system, unique device identifiers, time zones, and behavioral patterns across our web infrastructure via cookies and pixel technologies.

2. HOW WE USE YOUR PERSONAL INFORMATION

Globne operates under strict compliance frameworks. We utilize your personal information to achieve the following operational mandates:

  • Providing the Services (Contractual Fulfillment): To process payments, verify identities, fulfill and ship physical orders, manage account registrations, and facilitate valid returns or cancellations.
  • Marketing and Behavioral Optimization: To transmit curated promotional materials, transactional emails, and targeted online advertisements based on your browsing historical interactions. You may opt out of these at any time.
  • Security and Enterprise Fraud Prevention: To detect, mitigate, and thoroughly investigate fraudulent, malicious, or illicit electronic activities, ensuring a secure checkout infrastructure for all legitimate users.
  • Regulatory and Legal Compliance: To satisfy corporate auditing requirements, coordinate with law enforcement directives, or defend against ongoing legal claims.

3. THIRD-PARTY DISCLOSURE & DATA TRANSFERS

We do not sell your personal data for monetary gain. However, we disclose personal information to legitimate third parties to successfully execute our global operational workflow:

  • Shopify Infrastructure: Our store is securely hosted on the Shopify platform. Shopify processes your personal data globally to ensure optimal server uptime, localized checkout logic, and platform stability. For a thorough review of Shopify’s data processing architecture, please visit the Shopify Consumer Privacy Policy.
  • Logistics and Fulfillment Vendors: Including shipping carriers (e.g., Australia Post, USPS, FedEx, DHL) to properly deliver your tangible orders.
  • Advertising and Analytical Systems: We share minimized device tracking markers with entities such as Google Analytics and Meta Pixels to monitor site performance and optimize targeted campaigns.

4. REGIONAL PRIVACY RIGHTS & COMPLIANCE

Depending globally on your geographic coordinates, you possess distinct legal statutory rights regarding your personal data:

A. For Australian Residents (Privacy Act 1988)

We comply fully with the Australian Privacy Principles (APPs) outlined under the Privacy Act 1988. You maintain an absolute legal right to access the personal records we store, request immediate rectification of factual discrepancies, or lodge formal programmatic complaints regarding data mishandling directly to our Data Protection Officer at care@globne.com.

B. For United States Residents (CCPA / CPRA Compliance)

Pursuant to the California Consumer Privacy Act as amended by the California Privacy Rights Act (CPRA), and other state-level privacy statutes, US residents have the right to know what personal data is being collected, request total permanent deletion of personal data, and correct inaccurate personal data.

To exercise your statutory right to opt-out of targeted tracking or to submit a verified consumer request, please contact us at our administrative address or via email. Furthermore, our systems are engineered to recognize and respect Global Privacy Control (GPC) opt-out preference signals sent by your browser architecture. To learn more or implement GPC tracking avoidance, please visit https://globalprivacycontrol.org/.

5. COOKIES, TRACKING & OPT-OUT PROCEDURES

We utilize operational, analytical, and marketing cookies to provide a comprehensive, functional user environment. If you prefer to reject data aggregation via cookies, you may configure your personal browser utility to block or purge existing tracking mechanisms. If you choose to universally block all cookies, certain key aspects of our optimized cart and secure payment processing pipelines may fail to execute correctly.

6. DATA RETENTION AND PERFECT SECURITY DISCLAIMER

We retain your personal metrics exclusively for the exact duration required to fulfill explicit service transactions, satisfy state tax codes, or resolve active corporate disputes. While we leverage industrial-grade Secure Sockets Layer (SSL) encryption frameworks to protect all data pipelines, no electronic transmission medium or physical database matrix is 100% impenetrable. Consequently, we cannot formally guarantee absolute mathematical data security.

7. CORPORATE DATA CONTROLLER CONTACT INFO

To exercise your statutory legal rights, file a complaint, or inquire extensively about our internal privacy practices, please contact our corporate headquarters:

  • Legal Entity Name: SUPER IT PTY LTD
  • Brand Platform: Globne
  • Australian Business Number (ABN): 97 685 638 126
  • Managing Director: Christopher Carmin Sale
  • Physical Headquarters Address: 204 Military Road, Henley Beach, SA 5022, Australia
  • Corporate Telephone: +61 438 654 769
  • Dedicated Compliance Email: care@globne.com